Privacy Policy

TeamSolve Pte. Ltd. and TeamSolve LLC ("TeamSolve", "we", "us", "our") are committed to protecting your privacy. This page summarizes how we collect, use, and protect your information when you use our Services.

We collect: • Information you provide (name, email, login details, support messages). • Payment details processed securely by third-party providers. • Automatically captured data such as IP address, device type, browser, usage activity, and approximate location. • Cookies and similar technologies to improve your experience, analyze traffic, and support essential features.

We use your information to: • Provide and improve our Services • Create and manage accounts • Respond to support requests • Process transactions and prevent fraud • Personalize your experience • Conduct analytics and performance monitoring • Send service updates and (with permission) marketing messages • Comply with legal obligations in regions where we operate

We do not sell personal information. We may share information with: • Service providers (hosting, analytics, customer support, payment processors) • Affiliates within the TeamSolve group • Legal authorities when required • Business partners in case of mergers, acquisitions, or restructuring Any international transfers are protected with appropriate safeguards.

We use essential, functional, analytics, and (where permitted) advertising cookies. You can manage cookie preferences through your browser or our Cookie Settings.

Depending on your location (USA, Canada, EU/UK, Singapore, Australia), you may have rights to: • Access your data • Correct or delete information • Withdraw consent • Opt out of marketing or certain data uses • Request data portability To make a request, contact: privacy@teamsolve.com

We use industry-standard safeguards including: • Encryption • Access controls and authentication • Secure software development practices • Network monitoring • Regular security testing and reviews Our security program aligns with recognized standards such as ISO 27001 and NIST CSF.

We retain personal information only as long as needed for the purposes described above or as required by law, after which it is securely deleted or anonymized.

Our Services are not intended for children under 16, and we do not knowingly collect their data.

If you have any questions or requests related to privacy, contact: privacy@teamsolve.com

We may update this policy from time to time. The "Effective Date" will reflect the most recent version.