TeamSolve, a first mover in bringing artificial intelligence (AI)  to enhance workforce productivity and resilience in the industrial space, has partnered with Detection Services Pty Ltd, to bring its offering to water and wastewater customers in Australia and New Zealand. 
   
Detection Services specialises in multi discipline pipeline solutions and state of the art technologies covering the water and wastewater industries. They are the largest specialised water management business in Australasia, providing a portfolio of innovative solutions and strategies to reduce risk and improve asset reliability. 
   
With over 30 years’ experience and a substantial footprint across the Oceania market combined with a highly trained team of field technicians makes Detection Services a natural fit for showcasing TeamSolve’s Digital Knowledge Companion, Lily, to the water and wastewater industries.  
  
Efficient Operations and Maintenance (O&M) of industrial assets rely mostly on human experience where field teams must have the right knowledge at their fingertips to ensure accuracy in maintenance work and reduce human error or asset failure. For life-critical systems such as water and wastewater, the need for accuracy and efficiency in O&M is undisputed and must be addressed effectively. 
  
“We are revolutionizing how human experience and know-how can be made accessible to every worker in the industrial world through recent advances in AI platforms and especially in generative AI for large language models. Detection Services have been a long-time technology partner of our team and we are honoured to have them join us in this journey of solving the workforce resilience challenge for the water and wastewater industries,” said Mudasser Iqbal, CEO of TeamSolve. 
   
“At Detection Services we are constantly looking for new ways to drive innovation and consistency across a range of solutions and technologies that delivers what our customers need today – and in the future. Our team is excited to join forces with TeamSolve and are committed to delivering unrivalled customer experiences using generative AI to revolutionise operations, retain value and experience while answering water management challenges faster, more securely and reliably” said Steve Simmons, CEO of Detection Services. 
  
Both TeamSolve and Detection Services Pty Ltd will be at the upcoming SWAN Workshop in Melbourne this week (Thu 23rd Feb). Reach out to Detection Services and TeamSolve representatives at the event (Chris Evans & Mudasser Iqbal) with your contact details if you are attending and would like to meet with us.