Digital Knowledge Companion Implementation – Flotech
We are grateful to Flotech for partnering with TeamSolve to implement our AI assistant, Lily, in their operations. Flotech, a leading player in IoT and O&M services, faced significant challenges in maintaining over 300 IoT-Telemetry stations across Singapore. The collaboration aimed to enhance troubleshooting efficiency and minimize field trips, ultimately boosting workforce productivity and resilience.
Lily, our Digital Knowledge Companion™, provided Flotech with a superior method for technical troubleshooting and maintenance. By offering quick access to SOPs, manuals, and reports, and integrating seamlessly into familiar platforms like WhatsApp, Lily enabled Flotech’s field staff to streamline maintenance processes, make informed decisions, and improve overall operational efficiency. We are proud to have supported Flotech in achieving a 15% productivity boost and look forward to continuing our collaboration on future projects.
