We are grateful to Flotech for partnering with TeamSolve to implement our AI assistant, Knowledge Twin™, in their operations. Flotech, a leading player in IoT and O&M services, faced significant challenges in maintaining over 300 IoT-Telemetry stations across Singapore. The collaboration aimed to enhance troubleshooting efficiency and minimize field trips, ultimately boosting workforce productivity and resilience.​

Knowledge Twin™, formerly referred to as the Digital Knowledge Companion, provided Flotech with a superior method for technical troubleshooting and maintenance. By offering quick access to SOPs, manuals, and reports, and integrating seamlessly into familiar platforms like WhatsApp, Knowledge Twin™ enabled Flotech’s field staff to streamline maintenance processes, make informed decisions, and improve overall operational efficiency.​

We are proud to have supported Flotech in achieving a 15% productivity boost and look forward to continuing our collaboration on future projects.​​